Software System
Key Function
Subsets
Database
Store report information
Quality management system
  (QMS), complaint tracking,
  investigation tracking, auditing
Report engine
Output data to paper and
  XML files
Crystal reports, Excel, Access,
  eMDR output tool
Electronic data interchange
  (EDI)
Transmit data to FDA
Ability to retrieve and process
  return messages from FDA
  and apply to database records
Table I. Main classes of software belonging to an eMDR system, listing key functions and subsets of each class.