Originally Published MDDI December
2004
Regulatory Outlook
Recalls, Remedial
Actions, and Other Field Corrections
Even with the best preparation, something
can go wrong. An effective strategy is essential to surviving a recall.
Larry R. Pilot
McKenna Long & Aldridge LLP
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| Larry R. Pilot |
Among the products subject to litigation for alleged damages are those regulated
by FDA. From one perspective, FDA regulation can provide a defense against the
possibility of recovery for damages incurred. However, FDA involvement can also
become a source of information, facts, and liability theories that can increase
a products exposure to liability.
Before the Medical Device Amendments of 1976, FDA had no authority to recognize
or mandate a recall or remedial action for any product subject to the Federal
Food, Drug, and Cosmetic Act (FD&C Act). However, FDA did have an enforcement
policy to define and classify the nature of a recall.
This policy, which appears in 21 CFR Part 7, has been in effect since the 1970s.1
Its aim was to develop criteria for what constitutes a recall. The policy also
defines the level of seriousness of a recall in relation to health risk. Because
the point of a recall is for the manufacturer to voluntarily correct alleged
FD&C Act violations, FDA created a way to order a recall if a manufacturer
will not take remedial action.
Terms and Definitions
Although the dictionary definition for the term recall has various applications,
the term as defined by FDA has regulatory implications that are not considered
by the dictionary definition. FDA defines recall, correction, and market withdrawal
as follows:
Recall means a firms removal or correction of a marketed product
that FDA considers to be in violation of the laws it administers and against
which the agency would initiate legal action, e.g., seizure. Recall does not
include a market withdrawal or a stock recovery.2
Correction means repair, modification, adjustment, relabeling, destruction,
or inspection (including patient monitoring) of a product without its physical
removal to some other location.3
Market withdrawal means a firms removal or correction of a distributed
product that involves a minor violation that would not be subject to legal action
by FDA or that involves no violation, e.g., normal stock rotation practices,
routine equipment adjustments and repairs, etc.4
The essence of FDAs recall definition is the activity that FDA
considers to be in violation of the laws that it administers and against which
the agency would initiate legal action
Whether correction of the alleged violation is addressed by physical removal
or other means, FDAs identification of the activity as a recall signifies
the agencys belief that a violation of the FD&C Act exists. A device
may be withdrawn from the market, or it may qualify for remedial activity without
violating the FD&C Act.
Consequently, individuals responsible for field activities must avoid admitting
a violation. Interpretations of the requirements of the law and regulation may
differ as to whether a violation exists. Regardless, FDA applies its definition
of recall to determine the nature of the action. The ultimate resolution of
any disagreement about whether there is a violation is a function of the judicial
process.
In some cases, FDA believes that its evidence does not provide support for a
voluntary remedial action. The agency may then determine that a violation represents
a reasonable probability of serious adverse consequences or
death. In these cases, FDA may formally request initiation of a recall.
If the recipient of the request is unwilling to act, FDA (through the Department
of Justice) may seize the devices or enjoin their distribution. Likewise, those
responsible for causing the violation can be prosecuted. In either event, the
burden is on FDA to prove its position in federal court.
Recall Order
Before the 1990 amendments, infant formula was the only product under the authority
of the FD&C Act to be subject to FDA recall. The 1990 amendments authorized
FDA to order a recall under certain conditions. Where FDA finds
that
there is a reasonable probability that a device intended for human use would
cause serious adverse health consequences or death
FDA must issue
an order. This order, which is expected to state the grounds supporting the
order, also directs that distribution cease, and it requires the manufacturer
to notify affected parties.
FDA must also offer a formal hearing to those parties who are subject to the
order. The medical device recall authority regulation addresses this authority.5
Because the explicit language in the FD&C Act limits application of the
potential for an order, this regulation provides a different definition for
the term recall, and it provides an explicit definition of removal. These definitions
are as follows:
Recall means the correction or removal of a device for human use where
FDA finds that there is a reasonable probability that the device would cause
serious adverse health consequences or death.
Removal means the physical removal of a device from its point of use
to some other location for repair, modification, adjustment, relabeling, destruction,
or inspection.
To order a recall, FDA must first provide the appropriate person with the opportunity to consult with FDA. After consultation, FDA has the burden to find that there is a reasonable probability that a device intended for human use would cause serious, adverse health consequences or death to support its order. A recall order specifies the actions that are to be taken by the named person. The order also includes the following immediate requirements: cease distribution, notify health professionals and user facilities, and instruct the user and user facilities to cease use of the device. In addition, the following information is included in the order:
The requirements of the order that relates to the cessation of distribution
and notification of health professionals and device user facilities.
Pertinent descriptive information that would enable accurate and immediate
identification of the device subject to the order, including the brand name
of the device; the common name, classification name, or usual name of the device;
the model, catalog, or product code numbers of the device; and the manufacturing
lot numbers or serial numbers of the device or other identification numbers.
A statement summarizing the grounds for FDAs finding that there
is a reasonable probability that the device would cause serious, adverse health
consequences or death.
Other information can also be included in the order, but the manufacturer may
request a hearing to appeal the order. Alternatively, manufacturers may submit
a written request to FDA that the order be modified, vacated, or amended. If
an appeal is pursued, FDA issues its response within 15 working days of completion
of its review (i.e., hearing or receipt of written request).
FDAs modified or amended order is a final agency action for which the
appropriate person may seek judicial relief. Since the 1997 effective date,
at least one order has been issued. Voluntary compliance with FDA enforcement
policy on recalls appears to be an adequate method for addressing remedial actions
for alleged FD&C Act violations.
Corrections and Removals
The 1990 amendments authorized FDA to require a manufacturer to report promptly
to FDA any device correction or removal taken to reduce a health risk posed
by the device. Manufacturers must also report the action if it is taken to remedy
an FD&C Act violation that may present a health risk.
The reports of corrections and removals regulation became effective March 27,
2000.6 It differs from the long-standing FDA policy relating to voluntary recalls
and market withdrawals and from FDAs policy relating to the mandatory
recall order process. Unlike these regulations, the corrections and removals
regulation imposes a direct burden on device manufacturers. Simply put, manufacturers
must make a judgment call relating to what the regulation expresses as risk
to health. If the anticipated removal or correction is taken to reduce
risk, a report must be submitted to FDA within 10 days of initiating the removal
or correction.
The legal requirement to notify FDA of corrections and removals imposes an unusual
and challenging burden for device manufacturers. Failure to notify FDA of this
type of recall is a violation of the FD&C Act. There has been no litigation
to enforce a penalty against those who have failed to comply with the corrections
and removals regulation. However, the potential is realistic, depending on the
regulatory environment. Individuals responsible for reviewing complaints, filing
medical device reports, and participating in the review of remedial actions
relating to a device must also consider notifying FDA as part of their responsibility.
The 1990 congressional mandate is not explained well, but it is clear that a
manufacturers decision to report must be based on risk to health.
FDA defines the phrase as follows:
A reasonable probability that use of, or exposure to, the product will
cause serious adverse health consequences or death; or
That use of, or exposure to, the product may cause temporary or medically
reversible adverse health consequences, or an outcome where the probability
of serious adverse health consequences is remote.
When a manufacturer contemplates remedial action for a device in commercial
distribution, this risk to health definition must be considered when deciding
whether to report the action to FDA. This decision-making process should also
involve reviewing definitions from other FDA regulations (e.g., medical device
reporting (MDR), enforcement policy, medical device recall authority, etc.).
Manufacturers should develop a procedure for remedial actions. Because of the
implications of such actions, it is essential to include the opinion of a medical
advisor as to whether to file a corrections and removals report.
Another important factor to review in a health risk evaluation is the regulations
reference to violation. Something could go wrong with a device that is properly
designed, manufactured, and used. However, the complicated structure of statute
and regulation makes the determination of a violation difficult. FDA and the
manufacturer may disagree as to whether a violation has occurred. Ultimately,
it is up to FDA to prove that a violation exists. Consequently, both FDA and
the manufacturer must be cognizant of due process and the quality of the evidence.
Manufacturers must apply and document their remedial-action approach. It is
important to keep in mind that FDA may challenge the method chosen. One approach
is to evaluate the performance of devices as part of a complaint-handling process
and as part of the firms application of its MDR procedure. If application
of a documented procedure suggests the need for correction or removal as a remedial
action, then an assessment of health risk is indicated. This is a difficult
task. It is also difficult to determine whether the cause of an identified health
risk is related to an FD&C Act violation.
Likewise, FDA must understand the difficulty associated with the decision-making
process. The corrections and removals regulation and its preamble provide no
explicit guidance. Consequently, when evaluating a manufacturers judgment,
FDA must apply discretion and consider the type and variety of devices and the
conditions under which the device is used. FDA should cooperate with manufacturers
and agree on an approach appropriate for the nature of the risk.
When judgment is required, no provision in a regulation can function as a surrogate.
There is no motivation for manufacturers to market unsafe or ineffective medical
devices. The potential for product liability lawsuits because of injury to users
is a potent ancillary to the regulatory function of FDA.
The concept of risk assessment exists as part of the quality system regulation,
but the device industry should also participate in the process of developing
and implementing a fair and balanced approach to risk assessment in relation
to product benefit.
In the meantime, device manufacturers should also implement procedures to identify
health risk. Manufacturers should recognize, however, that FDA might challenge
the outcome of the application of a companys risk-assessment procedure.
If the challenge occurs as part of a routine FDA inspection or as an initiative
by CDRH, the best possible defense to a challenge will be the companys
documentation indicating compliance with a comprehensive procedure.
Managing Field Corrective Actions
Regardless of the reason for remedial field corrections, a conscientious manufacturer
should aim to correct the problem to maintain customer loyalty and satisfaction.
Once FDA determines that a manufacturer has voluntarily corrected a violation,
the agency has explicit procedures it expects the manufacturer to follow. These
procedures are described in the recall regulation in 21 CFR Part 7, Subpart
C, as well as in FDA guidance documents.
FDA reviews information collected from the manufacturer. A health-hazard evaluation
is conducted to determine a recall classification. Possible recall classifications
include:
Class I: There is a reasonable probability that the use of, or exposure
to, a violative product will cause serious adverse health consequences or death.
Class II: Use of, or exposure to, a violative product may cause temporary
or medically reversible adverse health consequences, or the probability of serious
adverse health consequences is remote.
Class III: Use of, or exposure to, a violative product is not likely
to cause adverse health consequences.
The classification determines FDAs expectations of the manufacturers
recall strategy. The strategy varies depending on the health risk and device
type. The recall of a life-supporting or life-sustaining device may require
direct contact with the user and possible assistance, including publicity, from
FDA.
FDAs recalls regulations and a guidance for industry released in November
2003 provide useful information and advice for developing a procedure. FDA also
looks at the effectiveness of a recall. The regulations and the guidance document
address how FDA ensures effective completion of a recall.
Although there is a benefit to the prompt and effective completion of a remedial
action, completion also indicates the eventual disclosure of FDA documents under
the Freedom of Information Act. The quality of the manufacturers performance
will determine whether the content of such documents encourages or discourages
product liability complaints.
Conclusion
In a world of perfect device performance, there would never be a need for a
remedial action. This is unrealistic. Therefore, in the quest for device perfection,
it is important to recognize that even with the best design and foresight as
to a products use, something could go wrong. If something does go wrong,
the procedure that one never expected to use should represent the preparation
that enables a manufacturer to maintain user confidence and loyalty and avoid
needless litigation.
References
1. Code of Federal Regulations, 21 CFR Part 7.
2. 21 CFR Part 7, Section 3 (g).
3. 21 CFR Part 7, Section 3 (h).
4. 21 CFR Part 7, Section 3 (j).
5. 21 CFR Part 810.
6. 21 CFR Part 806.
Copyright ©2004 Medical Device & Diagnostic Industry




