Note: The following guidelines, excerpted from Chuq Von Rospach's A Primer on How to Work With the Usenet Community, are intended for users of our site's discussion forums. Such users should also familiarize themselves with our site's discussion forum policies.
A
Primer on How to Work With the Usenet Community
Chuq Von Rospach
It is the people participating in Usenet that make it worth the effort to read and maintain; for Usenet to function properly those people must be able to interact in productive ways. This document is intended as a guide to using the net in ways that will be pleasant and productive for everyone.
This document is not intended to teach you how to use Usenet. Instead, it is a guide to using it politely, effectively and efficiently. Communication by computer is new to almost everybody, and there are certain aspects that can make it a frustrating experience until you get used to them. This document should help you avoid the worst traps.
The easiest way to learn how to use Usenet is to watch how others use it. Start reading the news and try to figure out what people are doing and why. After a couple of weeks you will start understanding why certain things are done and what things shouldn't be done.
Never Forget that the Person on the Other Side Is Human
Because your interaction with the network is through a computer it is easy to forget that there are people "out there." Situations arise where emotions erupt into a verbal free-for-all that can lead to hurt feelings.
Please remember that people all over the world are reading your words. Do not attack people if you cannot persuade them with your presentation of the facts. Screaming, cursing, and abusing others only serves to make people think less of you and less willing to help you when you need it.
If you are upset at something or someone, wait until you have had a chance to calm down and think about it. A cup of (decaf!) coffee or a good night's sleep works wonders on your perspective. Hasty words create more problems than they solve. Try not to say anything to others you would not say to them in person in a room full of people.
Don't Blame System Admins for Their Users' Behavior
Sometimes, you may find it necessary to write to a system administrator about something concerning his or her site. Maybe it is a case of the software not working, or a control message escaped, or maybe one of the users at that site has done something you feel requires comment. No matter how steamed you may be, be polite to the sysadmin—he or she may not have any idea of what you are going to say, and may not have any part in the incidents involved. By being civil and temperate, you are more likely to obtain their courteous attention and assistance.
Never Assume That a Person Is Speaking for Their Organization
Many people who post to Usenet do so from machines at their office or school. Despite that, never assume that the person is speaking for the organization that they are posting their articles from (unless the person explicitly says so). Some people put explicit disclaimers to this effect in their messages, but this is a good general rule. If you find an article offensive, consider taking it up with the person directly, or ignoring it. Learn about "kill files" in your newsreader, and other techniques for ignoring people whose postings you find offensive.
Be Careful What You Say About Others
Please remember—you read netnews; so do as many as 3,000,000 other people. This group quite possibly includes your boss, your friend's boss, your girl friend's brother's best friend and one of your father's beer buddies. Information posted on the net can come back to haunt you or the person you are talking about.
Think twice before you post personal information about yourself or others. This applies especially strongly to groups like soc.singles and alt.sex but even postings in groups like talk.politics.misc have included information about the personal life of third parties that could get them into serious trouble if it got into the wrong hands.
Be Brief
Never say in ten words what you can say in fewer. Say it succinctly and it will have a greater impact. Remember that the longer you make your article, the fewer people will bother to read it.
Your Postings Reflect Upon You—Be Proud of Them
Most people on Usenet will know you only by what you say and how well you say it. They may someday be your co-workers or friends. Take some time to make sure each posting is something that will not embarrass you later. Minimize your spelling errors and make sure that the article is easy to read and understand. Writing is an art and to do it well requires practice. Since much of how people judge you on the net is based on your writing, such time is well spent.
Use Descriptive Titles
The subject line of an article is there to enable a person with a limited amount of time to decide whether or not to read your article. Tell people what the article is about before they read it. Don't expect people to read your article to find out what it is about because many of them won't bother.
Be Careful With Humor and Sarcasm
Without the voice inflections and body language of personal communications, it is easy for a remark meant to be funny to be misinterpreted. Subtle humor tends to get lost, so take steps to make sure that people realize you are trying to be funny. The net has developed a symbol called the smiley face. It looks like ":-)" and points out sections of articles with humorous intent. No matter how broad the humor or satire, it is safer to remind people that you are being funny.
But also be aware that quite frequently satire is posted without any explicit indications. If an article outrages you strongly, you should ask yourself if it just may have been unmarked satire. Several self-proclaimed connoisseurs refuse to use smiley faces, so take heed or you may make a temporary fool of yourself.
Check Your Return E-mail Address and Expect Responses
When you post an article, make sure that the return e-mail address in its From: or Reply-To: headers is correct, since it is considered inappropriate to post an article to which people are unable to respond by e-mail. If you are unable to configure your software to include a valid return address in your article header, you should include your address in a signature at the bottom of your message.
When you post an article, you are engaging in a dialogue, and others may choose to continue that dialogue by responding via e-mail. It is not courteous to post if you are unwilling to receive e-mail in response.
Be Careful About Copyrights and Licenses
Before posting to Usenet or reproducing something that has been posted to Usenet, make sure you read the accompanying posting Copyright Myths FAQ: 10 big myths about copyright explained.
Further, some people will quote parts of your article without permission or forward it to other people or use it in other ways that you might not know about. If this bothers you, put an explicit copyright notice on your posting. On the flip side, even if you are sure of the legality of reproducing something from or on Usenet, it would be courteous to ask for permission before doing so.
Cite Appropriate References
If you are using facts to support a cause, state where they came from. Don't take someone else's ideas and use them as your own. You don't want someone pretending that your ideas are theirs; show them the same respect.
Spelling Flames Considered Harmful
Every few months a plague descends on Usenet called the spelling flame. It starts out when someone posts an article correcting the spelling or grammar in some article. The immediate result seems to be for everyone on the net to turn into a 6th grade English teacher and pick apart each other's postings for a few weeks. This is not productive and tends to cause people who used to be friends to get angry with each other.
It is important to remember that we all make mistakes, and that there are many users on the net who use English as a second language. There are also a number of people who suffer from dyslexia and who have difficulty noticing their spelling mistakes. If you feel that you must make a comment on the quality of a posting, please do so by mail, not on the network.
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