FAQ's
Q. Is there a way to check and see whether or not my registration has been confirmed?
A. Yes. You can send an email to online-service@kmkg.de.
Q. I registered online and received a ticket with a barcode. What do I do now?
A. Bring your printed ticket with you to the show and proceed directly into the exhibition. There is no need to queue up.
Q. How do I get a detailed list of exhibitors for the show?
A. We suggest you book mark our show web site address and return to it often during the weeks leading up to the show dates. The information on the web site is constantly updated and reflects new exhibiting companies that have joined our exhibition. You may look them up alphabetically by name of the company. Or, you may contact our Trade Shows Sales Department if you have any questions about how to exhibit or which companies are exhibiting.
Q. How long does it take to receive a confirmation for my registration?
A. Providing you included your correct e-mail address on the registration form, you will receive a confirmation via e-mail within 48 hours.
Q. What if I do not pre-register for the expo?
A. Then you must register on-site and you will have to pay the on site registration fee of 20€.
Q. How do I get on the mailing list for next year’s exhibition?
A. If you attend this year’s show, you will be on our mailing list and you will receive materials regarding next year’s show when they become available. If you would like to be added to the mailing list for another of our shows, please visit our web site at www.canontradeshows.com and click on the specific shows(s) you are interested in and complete the inquiry form for that show. We will add your name to that show’s mailing list.
Q. Can I bring my small child to the exhibition? How about a well-trained pet?
A. For safety, insurance and security reasons, no one under the age of 18 is permitted in the exhibition halls or meeting rooms at our show. There are no childcare services available on-site. Only utility animals for the physically challenged are permitted. Please contact us at online-service@kmkg.de if you are handicapped and require special assistance in order to attend our event.
Q. Can you recommend a hotel and/or good restaurant?
A. Please visit our show web site and click the travel link for information and room rates for the show hotels. Also, you may find it helpful to contact the city convention services and tourist bureau for local restaurant and ratings information.
Q. Will free food and beverages be available at the show?
A. FREE food and beverages will not be available at the show. You may purchase refreshments and luncheon items at the facility concession stands. (Coffee breaks are included for conference registrants only.) Please refer to the conference page of this web site for information on what is included with your conference registration.
Q. Where can I get a detailed list of the show attendees?
A. Please contact Rita Meno, Sales and Marketing Coordinator, at +1 310 996-9415 or e-mail rita.meno@cancom.com for information and details.
Q. If I attended the show last year do I need to register again for this year’s show?
A. Yes. We start a new database for every show, every year. You must pre-register for every show you plan to attend. We do not “carry over” registrations from show to show or year to year.